The fastest way to reach support is email. We aim to reply within one business day.
Email: sriram.sridhar@algorithmical.ai
Open the app and tap either Sign in with Google or Sign in with Apple. Both options create a secure session on your device. Your email is used only to identify your account; we never see your password.
After signing in, tap the + button on the Portfolios tab. Choose your broker (Alpaca, Tradier, Tastytrade, Interactive Brokers, or Charles Schwab), give the portfolio a name, enter your broker's API credentials, and save. For Schwab, you'll be redirected to Schwab's official login page to authorize access via OAuth — we never see your Schwab password.
All broker credentials are stored encrypted in our backend database. They are never logged or shared.
Tap a portfolio → Place a trade → enter ticker, quantity, and action (buy/sell), then confirm. For live (non-paper) accounts you'll be prompted for Face ID before the order is sent. Orders go directly to your broker; we do not touch them in transit.
Schwab refresh tokens expire 7 days after they're issued. If you don't use a Schwab portfolio for a week, you'll need to re-authorize. Tap the Schwab portfolio and then re-run the Connect flow.
The AI assistant depends on AWS Bedrock and our MCP servers being reachable. If you see these errors, our backend services are likely down for maintenance. Try again in a few minutes; if the issue persists, email us.
Email sriram.sridhar@algorithmical.ai from any email address you have access to and we'll help you recover it.
Email sriram.sridhar@algorithmical.ai with the subject "Delete my account." We will permanently remove all account records and broker credentials from our systems within 7 days and confirm the deletion via email.
No. Algorithmical Trade is a portfolio management interface that routes orders to your existing FINRA-registered broker accounts (Alpaca Securities, Tradier Brokerage, tastytrade, Interactive Brokers, Charles Schwab). We do not custody funds, execute trades ourselves, or provide investment advice. All trading risk is borne by you and governed by your broker's terms.
Trading securities involves substantial risk, including possible loss of principal. Past performance does not guarantee future results. Algorithmic trading strategies may underperform or generate unexpected losses. You are solely responsible for your trading decisions. By using Algorithmical Trade you acknowledge that you understand these risks.